OpticSaaS · Optical practice software
Optical Lab Order Tracking
Optical lab order tracking keeps each fabrication order visible from the moment it is ordered until it is ready for pickup. OpticSaaS uses a Kanban workflow with Ordered, In Production, QC and Ready for Pickup stages.
A clear fabrication pipeline
Teams can see which orders are newly ordered, being produced, in quality control or ready for the customer. The stages provide a shared operational view.
Connect prescriptions, dispensing and lab work
The digital Rx pad captures the prescription details needed for dispensing. The optical POS can generate lab orders for custom Rx fabrication, connecting the counter workflow with lab operations.
Pickup notifications
The product workflow describes SMS and email notifications for order pickup when orders reach the ready stage. Provider configuration should be confirmed before relying on delivery.
Evaluate the complete workflow
Test a sample prescription, sale, lab handoff and pickup process with your team. Compare the workflow with the plan limits and the practical evaluation checklist.