OpticSaaS

OpticSaaS · Optical practice software

Digital Patient Intake for Optical Practices

OpticSaaS digital intake gives staff a secure link to send before an appointment so patients can complete a short history form on their phone.

A simple pre-visit workflow

Staff generate an intake link from an appointment. The patient opens the mobile-friendly form, completes the active practice template, and submits it before the visit. The submission remains connected to the appointment and customer record.

Expiring, single-use links

Each link stores only a hash of its random token. It expires after 72 hours and becomes unavailable after submission, reducing the risk of an old link being reused.

Keep staff in the workspace

Staff can view intake submissions from the appointment or customer record. The form template supports practical fields such as text, select, boolean and date values, so practices can start with a focused history rather than a long generic questionnaire.

Use booking and intake together

Pair public online booking with pre-visit intake to reduce front-desk data entry. Online appointments and their intake submissions remain inside the tenant workspace and follow existing access controls.